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Our refund policy

Short, plain and fair: a 6-hour refund window on the Full Course, and why the books can't be refunded. Read this before you buy.

In short

LAT360 offers a 6-hour refund window counted from the time of payment, and it applies only to the Full Course (Rs 4,999). The Essentials of LAT book (Rs 1,999) and the Crash Course booklet (Rs 1,499) are non-refundable digital products delivered instantly. Request refunds on WhatsApp at +92 326 1524846 with your payment proof.

The policy in 30 seconds

ProductPriceRefundable?Window
Full CourseRs 4,999Yes6 hours from payment
Essentials of LAT (book)Rs 1,999No — digital, delivered instantly—
Crash Course bookletRs 1,499No — digital, delivered instantly—
Past papersFreeN/A—
Guess Paper 2027FreeN/A—

How the 6-hour window works

The 6 hours are counted from the time of your payment — the moment your JazzCash transfer goes through — not from first login or first download. For example, if you pay at 10:00am, you can request a refund until 4:00pm the same day.

This window is short on purpose. Our course material — notes, lectures, books — is accessible immediately after activation. With digital products, there's no way to "return" what you've already seen. Six hours is enough time to log in, look around, and decide whether the course is what you expected. If it's not, we'll refund you, no hard feelings.

Why the books are non-refundable

The Essentials of LAT book (Rs 1,999) and the Crash Course booklet (Rs 1,499) are delivered as instant digital downloads right after payment confirmation. Once a PDF is on your phone, it can't be taken back — so we can't offer refunds on these products. Please only buy them when you're sure.

If you want a feel for our material before buying, start with the free past papers and the free Guess Paper 2027 — they show exactly the style and quality of our content.

How to request a refund

  1. Message +92 326 1524846 on WhatsApp within 6 hours of payment.
  2. Send your payment proof (JazzCash screenshot) and write "refund".
  3. We confirm your request and approve it.
  4. The refund is processed back to your original payment source (your JazzCash account) within 3 working days of approval.

When refunds don't apply

  • After the 6-hour window: requests made 6 hours and one minute after payment are not eligible. The cutoff is strict so it's fair for everyone.
  • Access abuse: if you've shared your login with others, redistributed our material, or consumed the course extensively and then ask for a refund, the request will be denied. Abused accounts may be suspended without refund.
  • Digital books: as above, the two books are non-refundable.
  • Free products: there's nothing to refund — they're free.

Our promise

We'd rather lose a sale than keep money from a student who genuinely bought the wrong thing. If you're unsure which product fits you, message us before paying — we'll tell you honestly whether the Full Course, a book, or just the free material is right for your situation.

Refund FAQs

When does the 6-hour refund window start?
From the time of your payment, not from when you first log in or open the material. If you pay at 10am, you have until 4pm the same day to request a refund.
Why is the window only 6 hours?
Our material is digital and instantly accessible — notes, lectures and books can be downloaded within minutes. A short window is the only fair way to offer refunds on digital products while keeping them affordable for everyone.
Why aren't the books refundable?
The Essentials of LAT book (Rs 1,999) and the Crash Course booklet (Rs 1,499) are delivered as instant downloads. Once downloaded, a digital book cannot be returned, so we cannot offer refunds on them.
How do I request a refund?
Message +92 326 1524846 on WhatsApp within 6 hours of payment with your payment proof (JazzCash screenshot) and the word "refund". We will confirm and process it.
How long until the money comes back?
Refunds are processed back to your original payment source (your JazzCash account) within 3 working days of approval.
What counts as access abuse?
Sharing your login with others, downloading and redistributing our material, or requesting a refund after extensively using the course all count as abuse. Abused accounts lose refund eligibility and may be suspended.

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Still have a refund question?

Message us on WhatsApp — we'd rather answer before you pay than after.

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